IT Consulting for Business

Service Contracts

Downing Technology offers monthly service contracts for small and medium businesses.  For a fixed monthly cost, you can get unlimited support for your business workstation computers, servers, and networking equipment.  Our service plans start at $59 and are tailored to your needs.  Service plans are billed based on the number of managed devices covered under the plan, so your level of support grows with your business.  This type of pricing allows you to operate your IT department without unexpected expenses related to owning the technology that keeps you going.  Downing Technology will complete a full network assessment for your business before entering into an agreement.  Our plans give you a guaranteed level of service with clearly defined support response times.

Hourly Consulting Services

Downing Technology also offers IT consulting services billed at an hourly rate.  If you already have in-house IT staff, but need to augment your department with skills your team lacks, Downing Technology can fill those gaps.  Small business owners must wear many hats, and often the business owner is the one that repairs computers, and fields user support requests.  While you might have the impression that you are saving money by doing so, your real talent for running your business is being wasted.  Additionally, your employee’s work may suffer do to technical issues that cannot be solved because they are not able to fix it themselves, or the business owner is busy running the business.  Disruptions in business processes can be costly, and they can be caused by failing hardware, software issues, or inefficiencies in the processes themselves.

IT Consulting for Home

Downing Technology can also help with your home computer. What can we help you with?

Backup and Online Storage

Computer Setup

Computer Training

Computer Tune-up

Data Recovery

Email Setup

Hardware Installation

Hardware Repair

Printer Setup

Security and Performance

Software Install and Setup

Printer Troubleshooting

Technology Consultation

Virus and Spyware Removal

Wireless Networking

Downing Technology will repair your computer at your home, or pick it up from you to repair back at the shop, or even repair the issue remotely using our safe and secure remote support software. Great customer service is what separates Downing Technology from the rest and we aim to please.

Staten Island Computer Repair